Your privacy matters to us at Explore Tikizia (Tikizia Costa Rica Travel Tours S.A., S.A. No. 3-101-607768, registered in Costa Rica). This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have regarding your data. By using our website or services, you agree to the practices described here.
1. Who We Are
Explore Tikizia is a Costa Rica–based travel company that provides:
- 1:1 Travel Consultation Calls
- Digital Products (such as the Cerro Chirripó Hiking Guide)
- Travel Services (tours, transport, bookings with trusted partners)
We are committed to offering transparent, honest, and safe services to our clients and readers.
2. Information We Collect
We collect only the information necessary to provide our services:
- Personal Information: Name, email address, phone number (collected through forms, bookings, or consultation requests).
- Payment Information: Payments are processed securely through trusted third-party providers (e.g., Stripe, PayPal, or booking platforms). We do not store credit card details.
- Technical Information: IP address, browser type, device, cookies, and analytics data.
- Voluntary Information: Feedback, comments, or messages submitted via our forms.
3. How We Use Your Information
We use the information we collect to:
- Provide travel consultation calls, guides, tours, and transportation services.
- Send booking confirmations, service updates, and relevant communication.
- Process secure payments.
- Improve our website, services, and customer experience.
- Share useful travel content, including newsletters (with your consent).
- Respond to comments, feedback, or questions.
4. Affiliate Disclosure
Explore Tikizia participates in affiliate programs (including Amazon Associates and Booking.com). If you make a purchase through these links, we may receive a small commission—at no extra cost to you.
All opinions shared on Explore Tikizia are 100% honest, based on our personal experiences, and never influenced by sponsorships. We do not accept guest posts, sponsored content, paid links, or unrelated promotions.
5. Data Sharing & Third Parties
We respect your privacy and do not sell or trade your information.
However, your data may be shared with:
- Service Providers (e.g., payment processors, email marketing platforms, hosting providers) strictly for service delivery.
- Tour Operators & Partners (only when required to confirm a booking you request).
These providers may access information only to perform their duties and are not allowed to use it for other purposes.
6. Cookies & Analytics
We use cookies and Google Analytics to understand visitor behavior and improve our content. Cookies may track preferences, sessions, and interactions. You can disable cookies in your browser settings.
Our website may include embedded content (e.g., YouTube videos, maps). External websites may collect data about you according to their own privacy policies.
7. Advertising & Remarketing
- Currently, Explore Tikizia does not use remarketing or retargeting ads.
- If we introduce remarketing in the future (e.g., Google Ads, Facebook Ads), we will update this policy and provide clear opt-out instructions.
8. International Users
Explore Tikizia is based in Costa Rica, but we serve clients worldwide. By using our services, you agree that your information may be transferred and stored outside your country, always under reasonable safeguards to protect your privacy.
9. Data Security
We take reasonable measures to protect your information, including:
- SSL encryption on our website
- Limited access to client data
- Secure third-party payment processors
However, no system is 100% secure, and we cannot guarantee absolute protection.
10. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing emails at any time (via the unsubscribe link or by emailing us).
- Request that we stop using your data for non-essential services.
Contact us at [email protected] for any privacy requests.
11. Email & Spam Policy
We never sell your email. If you receive a suspicious email claiming to be from Explore Tikizia, please forward it to [email protected] so we can investigate.
12. Children’s Privacy
Explore Tikizia does not knowingly collect personal information from children under 13. If we discover such data, we will delete it promptly.
13. Limitations & Disclaimers
Explore Tikizia does not provide:
- Real estate services or recommendations
- Relocation or immigration assistance
- Legal, medical, or financial professional advice
Our travel content is for informational purposes only. All decisions based on our content are at your own discretion and responsibility.
14. Copyright & Content Use
All content on Explore Tikizia is protected by copyright. You may not reproduce, copy, or publish our materials without prior written permission.
15. Contact Us
For privacy questions, requests, or concerns, contact:
Explore Tikizia – Tikizia Costa Rica Travel Tours S.A.
S.A. No. 3-101-607768
Email: [email protected]